Last updated: 26 August 2026

Privacy policy

Logiciel KE inc. collects the minimum information needed to answer your enquiries and carry out its engagements. This policy explains what, why, for how long, and how to exercise your rights.

This is a courtesy translation. In case of discrepancy, the French version prevails.

1. Person responsible for the protection of personal information

Under Quebec's Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25, the person responsible for the protection of personal information at Logiciel KE inc. is:

• [First name Last name], [title]
• Email: logicielke@gmail.com
• Phone: 418 952-7996
• Address: [full address], Quebec City, Quebec [postal code]

2. Information collected

2.1 Through the contact form

Name, organization name, email address, nature of the enquiry and message content. Only name, email address and message are required.

2.2 In the course of an engagement

Business contact details of the people the client designates, and any information held in the systems we access to carry out the work. Such access is governed by the service agreement and, where required, by a separate data processing agreement.

2.3 Web server logs

IP address, browser type, page requested and timestamp, recorded automatically by the host for security and troubleshooting.

3. Cookies and tracking technologies

This site uses no cookies, no advertising trackers and no third-party analytics. No profile is built and no data is sent to any advertising network.

Fonts are served from this site rather than from an external service: your visit triggers no third-party request.

Should analytics be added later, a prior consent mechanism would be put in place and this policy updated accordingly.

4. Purposes

• Answering your enquiry and the commercial follow-up that flows from it.
• Preparing and carrying out agreed engagements.
• Meeting our legal, accounting and tax obligations.
• Keeping the site secure and functioning.

Your information is used for no other purpose. We do not add you to any mailing list without your express request.

5. Disclosure to third parties

We do not sell, rent or trade personal information. It may be disclosed only:

• to our technology service providers acting on our behalf (hosting, email), bound by contractual confidentiality obligations;
• to our professional advisers, where necessary;
• where required by law or court order.

6. Information disclosed outside Quebec

Some of our providers — notably [host name] and [email provider] — may process data outside Quebec, including in [country]. Before any disclosure of personal information outside Quebec, we carry out the privacy impact assessment required by section 17 of the Act, and we favour providers offering Canadian hosting wherever possible.

7. Retention

• Enquiries with no follow-up: 24 months from the last exchange, then destroyed.
• Client files: 7 years after the end of the engagement, in line with tax and civil limitation requirements.
• Server logs: 12 months.

8. Security

Encrypted communications (HTTPS), multi-factor authentication on internal accounts, least-privilege access to client systems, encrypted backups, and a confidentiality incident register maintained as required by the Act.

9. Your rights

At any time you may request:

• access to the information we hold about you;
• correction of information that is inaccurate, incomplete or ambiguous;
• withdrawal of your consent, and the cessation of dissemination or de-indexing of information;
• portability: to receive, in a structured, commonly used technological format, the computerized information you provided to us.

Write to logicielke@gmail.com. We respond within 30 days of receiving your request.

10. Complaints

If our response does not satisfy you, you may file a complaint with the Commission d'accès à l'information du Québec.

11. Confidentiality incidents

In the event of an incident presenting a risk of serious injury, we promptly notify the Commission d'accès à l'information and the individuals concerned, and record the incident in the register required by the Act.

12. Changes

Any change is published on this page with a new update date. Substantial changes are communicated to active clients by email.